I hired ATN to do
I hired ATN to do extensive work in my basement: remediating water damage, building bookshelves, reconfiguring a laundry area, and gutting and rebuilding a full bath. First of all, the quality of their work was excellent. Willie and his team do not cut corners, do not take short cuts, and approach every task from drywall to tiling to fixture installation with attention to detail. He clearly takes pride in his work and takes the time and effort to mentor his workers on the trade. The finished product was breathtaking and everything I had dreamed up.
I’ve hired many professionals through the years, but what set ATN apart from every other professional I’ve work with was their RELIABILITY, INTEGRITY, AND COMMUNICATION.
Reliability: Willie showed up on time to the minute for the estimate, whereas the other 4 estimates we got came late or at staggered times in a several hour window. This reliability continued throughout the weeks of work, as Willie and his team showed up promptly to begin work at 8am every morning. He had the same exceptional dedicated team every day, and ATN works only on YOUR project until it’s done. He was the only contractor who we got an estimate from who offered this approach, and it made a huge difference.
Integrity: Willie was a lifesaver when he discovered, a week into work, that the waterproofing system that another company had installed recently did a subpar job. I think other contractors would have looked the other way and continued their work, but Willie brought the issue to my attention, explained why he thought the work was not done properly and even advocated for us when an employee from that company came over to check it out. He did all this knowing that fixing the waterproofing issues would delay his work, but he did it because he has the utmost integrity. Ultimately, with Willie’s help, we got the waterproofing company to tear out the entire system and redo it from scratch. I can’t thank ATN enough for this.
Communication: So important on a big project! Willie communicated promptly on any issue that arose through text, email and face to face. We had many hiccups (termites, unforeseen electrical and plumbing problems), and Willie was excellent at explaining each issue in an understandable way, proposing various solutions, and being transparent about any revisions to the price and timeline. Not only is Willie a great communicator, but he’s also just a super friendly guy, former military and proud dad and granddad.
Highly recommend ATN!
Quality Workmanship with Responsiveness and Integrity
After a flood that damaged our wood floors and kitchen, All Things New helped us restore and renew our house to better condition than before the accident. The quality of their work is evident in how they take time to do tasks the right way instead of taking common shortcuts. We are thrilled with the look of our new floors and kitchen, and even more so as we continue to notice small details that speak to the care and skill that ATN invested in the work.
The owner, Willie, is very responsive and several times went the extra mile to accommodate special requests. We appreciated ATN’s honesty and forthrightness in resolving the few minor issues that came up during the job, and throughout the process, everyone we interacted with was very courteous and respectful. We always felt comfortable leaving our home in their hands, even when we could not be there. We would heartily recommend ATN for major home restoration and remodeling.
Great job on replacing bathroom floor
I had a slow leak in my master bathroom floor which was leaking to my dining room ceiling. Mr. Ratliff and team did a great job pulling up the old tiles and subfloor which was wet and moldy. The replaced all the supporting flooring, go rid of the mold, and laid a new floor. They took were vey careful to lay down protective material on the bedroom floor and all furniture. They did a wonderful job. I will recommend them to others and have them do additional work for me.
All Things New completed mold remediation and basement renovations. Willie was a pleasure to work with and his work ethic is like none other. We have yet to come across with anyone in this industry with Willie’s integrity. The work done was top notch and we couldn’t be happier with our new basement! We want to only use All Things New for any work on our house in the future!
Professional and skilled!
I would definitely recommend choosing All Things New! Mr. Ratliff, the owner, runs the business in a very professional and efficient manner, and is a pleasure to deal with. He responded very quickly to any questions. We had a full set of very heavy drop down stairs(not counterweighted at all) leading to the attic that were precariously hanging over our basement stairs. It was a very heavy death trap waiting to fall on someones head. Two previous contractors that looked at it were stumped as to how to remedy the situation safely. Mr. Ratliff immediately offered me two safe options. Work was completed on time as promised, and on budget. Trim work done around new attic entrance looks great with no gaps! Drywall done looks great! We now have a safe and sturdy attic entrance!
Kitchen renovation by All Things New LLC
Mr. Ratliff and his team renovated our kitchen in October 2016. We live in a row home and our kitchen needed updating and repairs. Because it is small, we wanted to use all available space. We told Mr. Ratliff what we had in mind but his creativity and expertise transformed our 60 year old kitchen into a modern one! He took us to choose the cabinets, floor tile, back-splash and made helpful suggestions! Then he design the kitchen and gave us pictorial print-out of how it will look! Mr. Ratliff and his team were prompt each day, courteous, friendly, helpful, and efficient. They cleaned up and removed all debris from the premises. The job was completed on time. We are very pleased with our new kitchen and will enjoy fixing Thanksgiving dinner in it this year. The Shields’
Provides excellent service
Willie built a wonderful deck on my house this September. The project was completed quickly and at a fair price.
Willie provided excellent service. I will definitely reach out to All Things New for any future home improvements.
We contacted All Things New to do two bathroom remodels in preparation to sell our home. The schedule was tight and we needed quality work done quickly. Willie and his team exceeded our expectations. The entire crew were courteous and professional. The attention to detail was outstanding. During the job we negotiated for some additional work to be performed to repair some troublesome ceiling nail pops and do some wall repair and painting. Willie’s flexibility was greatly appreciated. We have worked with a number of home improvement contractors and can honestly say that All Things New provides outstanding work at a very competitive price. We will be contacting All Things New when our next home improvement need arises.
Another great job
Willie did another great job, repairing the dry wall and paint the ceiling. His response was prompt and things were handled professionally. His help means so much to me.
Awesome Crew Amazing Work
We recently had our attic redone. It’s a 3rd story walk-up that we use as a kid hangout room. The ATN team removed and replaced all of the drywall, built custom recessed bookshelves, new window frames, ledges and new trim throughout. They even sured up the flooring in the crawspace behind the bookshelves that were previously dangerous to walk on. There were even a few extras they threw in. They saw things that needed repair or replacing and fixed it to make the finished product as flawless as they could make it considering the bones of an 80 year old colonial.
They arrived in a timely manner each day prepared for the day of work. They kept the work area contained and protected the areas leading up to the attic so our home wouldn’t be trashed in the process. When they finished each day, they cleaned the space. When they finished the entire job, the area was immaculate!
We would use this company again in the future and have already highly recommend them to others.
A 5-Star Home Improvement Company!
I would like to sincerely thank All Things New for the exceptional service. The job was completed in a timely fashion and I just love, love, love my new front porch and french patio doors. Many of my neighbors are commenting about how beautiful the finished product looks. Willie and his assistant Donnie were very conscientious, professional and thorough before, during and after the job was completed. All Things New is a company that you can trust and will get the job done efficiently the first time. I will definitely hire All Things New to fulfill my home improvement needs in the future. If you are looking for a company that will exceed your expectations, All Things New is the company for you!
Continuing the lost art of service
Recently ATN, Mr. Ratliff and his son, did some work at our home that we are just so pleased with and amazed at how “non-difficult” this was. A light under the cabinets for the stove top and replacing a 50 year old plus wall exhaust fan. I’ve asked other “home improvement” people over the 9 years we have owned this house and always get the stink eye. I guess it wasn’t lucrative enough for them, no margin to rip us off and you all know how that goes.
By complete accident I had the chance to meet Mr. Ratliff, discussed what we wanted, received a written quotation within days, had the work scheduled, he showed up on time, no excuses. The end result was exactly what we wanted. Excellent work, reasonably priced, cleaned up after and again, NO EXCUSES.
Next up is a backsplash for the kitchen and I know that ATN will again deliver what was requested and promised. Working with his son and exhibiting all the qualities of pride in workmanship long forgotten by so many, they are the backbone of America’s independent small businesses. I have so many little things around here I want done the right way and I now know who I’m contracting to do the work.
Thank you for restoring my faith in contractors!
Excellent Work, Courteous, Efficient, Dependable, Affordable!
I was looking for someone to install a new bathroom floor, when I found “All Things New” online. I received an immediate response, they came out and took a look at the floor and informed me of what was needed. Upon receipt of the great estimate, I hired “All Things New”, they started 2 days later and in 2 days, I had my new bathroom floor! It was beautiful and I was ecstatic! I plan to use “All Things New” for all of my future projects and I’m telling all of my friends about their outstanding work and work ethic! Simply Amazing!
Will call again
I contacted Mr. Ratliff in November for an estimate to paint one of the bedrooms in Mr. Edmonds’ home. He immediately set a date to come and look at it. He returned the estimate in a timely manner, made an deadline for work completion and did exactly what he said he would do.
I was very pleased with the professionalism and workmanship of Mr. Ratliff. It is my plan to use his services again and to let others know about him as well. Thanx!!!!
Mr.Ratliff completed carpentry work of our bay window recently. We have used different contractors in the past to deal with the same problem, none of them did it right, and tried All Things New LLC. this time. We are very pleased with his job. Mr. Ratliff is professional, competent, responsible and reliable contractor whom you can trust. We would highly recommend his services to anyone.
Living in a rather old home, I purchased new hardwood and hired All New Things to install. They did awesome, I love my floor. Being a contractor’s daughter I have never seen a floor so pretty! Thanks, will use again!
Thank you for a job well done!
My kitchen floor was renovated and I could not be more happy with the job done by Mr. W. Ratliff and his son. The old vinyl floor was removed and red tiles with talavera (mexican) tiles were placed. The job was done extremely well and the design was done in a way that looks like a piece of art. I definitely will use the company for other future projects. I am very satisfied with the work done. Thank you!
I have engaged Willie Ratliff, owner of All Things New LLC., to handle three different projects for me. As impressed as I was by Mr. Ratliff after the first project, my respect for his competence and his integrity just keeps on growing. He started by impeccably restoring a beautiful old door; then provided guidance and input on a major electrical job; and has now completed a 100% transformation of a primitive basement area into a laundry room, mechanical room (for furnace and water heater); and a bathroom so beautiful it could be in magazines.
At the beginning of the renovation, I gave Mr. Ratliff house keys because I trust him totally. He could come and go as needed whether or not I was at home. His competence is extraordinary. His skill and excellent judgment are evident in everything he touches. He also takes full responsibility for the work done by the electricians and plumbers he brings on board for their specialized parts of the job.
He also gave me the freedom to change my mind on things as the work progressed. As I saw additions or subtractions to what I originally envisioned, he gave me solid support, advice, and guidance and, when I asked for his personal opinion, it was always great. Now I’m very anxious for him to begin both a transformation of my 1936 kitchen and the creation of a galley kitchen for the basement apartment.!
Increased marketability of our home
We hired Willie to remodel the kitchen for a home that we wanted to sell. Willie worked within our budget and time constrants. He also gave us ideas to help save money in the renovation. The work performed by Willie was excellent, and made a dramatic difference which added value and increased the marketability of our home. We were origianlly told by at least three different real estate agents that our house would not sell. But because of the work preformed by Willie our home sold in less then 30 days, after the 2nd viewing. We would use Willie in the future and would give our highest recommendation as an honest and reliable contractor.
Impeccable work ethics
Mr. Willie is very professional in dealing with his clients and their needs of service. His work ethics are impeccable and he is very thorough and timely in his work. We were very pleased with the job that he did for us in our basement. We would recommend his services to anyone.
Able to trust with the keys to my home
I want to express how very pleased I am with the quality the work you have done remodeling my basement. The final product is absolutely beautiful, and I am excited about the number of features you included that make the room so much more functional than I originally had in mind… I want to mention that I am particularly impressed with your personal integrity. I have had other contractors, but I have not had anyone that I was able to trust with the keys to my home, and certainly in my absence, to complete my projects as promised.
Repair or Replace Window Hardware, Latches or Tracks
If you are READING THIS, HANDS DOWN – Call this guy, you won’t need to call anyone else. I needed my front bay window structure replaced due to the Sandy Storm, upgraded to PVC. Willy and his son, did an awesome job, on-time, always communicated with me, they are very clean and clean-up after each day, great guys and no surprises with Cost. My family is waiting to hear from Willy for work they need to their home.
Build or Replace a Deck or Non-Masonry Porch
Excellent work and worksmanship. Will certainly hire again for future work!
Remodel a Basement
This company installed railing in the lower level of our townhome. We had nearly all the required materials but were unable to get the originally contracted company to complete the job. All Things New installed the railing only after bringing the landing up to code. We were appreciative of that in case we ever want to sell the home. They were punctual, professional and neat.
Install Wood or Stone Laminate Flooring
Willie is very professional and is always accessible.
Install or Completely Replace Wood Flooring
I would highly recommend this company. Very professional, thorough and completed the job in a timely manner.
Build or Replace a Deck or Non-Masonry Porch
The contractor explained things to me step by step and I will use theis company for any other projects that I may have.
Refinish Wood Flooring
Did a great job refinishing my floors. Very professional and fairly priced. Would absolutely recommend.
Repair a Sliding Door or Tracks
Very professional, took the time to see to it the job was done right, and the customer was satisfied,Very happy customer!
Hire a Handyman
All Things New has done a range of work for me in the past six months, including repairs on my deck, foundation, insulation, porch steps, gutters and an interior stair rail. The work itself has been excellent, as has been the communication about the work, the timeliness of getting it done and the post-job clean-up. On top of that, the pricing was very reasonable. I am very, very pleased with All Things New and will be working with the company on my home repairs and remodeling for the foreseeable future.
Repair Interior or Exterior Doors
Mr. Ratliff came prepared with everything needed to do the excellent job installing my main door and storm door. I was impressed with his proffessional approach. I would recommend him to most of my friends and family.
Very good experience. Mr. Ratliff (Willie) was punctual and very professional. My main requests was drywall repair and a couple of small household repairs. He did quality work and even did a couple of other small things at no extra charge. His pricing was very fair and I would hire him for another project in the future in a heartbeat!
Install or Replace Wood Stairs and Railings
fast response, polite, on time
Hire a Handyman
Mr. Willie is very punctual, he built a nice gate for my fence.
Repair Storm Doors
The repair needed turned out to be minor but he did a great job and adjusted his fee
All Things New did a fabulous job. I couldn’t be happier… Mr. Ratliff is a true pro.
Mr. Willie of the All Things New, LLC, is as professional as they come. I have never had a dry wall repair and painting done before, so this is my first. And I must say that I am more than impressed with the kind of job Mr. Willie did. I mean, he was punctual, very professional and courteous, and the job he did is just nothing short of MARVELOUS! He even went out of his way to fix my front door that was having some problems along with one of my room doors and never charged me a penny for them. He vacuum-cleaned my carpet as soon as he was done. Mr. Willie, like I said earlier, is as professional as they come. You can bet these my words on it!
Install or Completely Replace Wood Flooring
Mr. Will does *wonderful* work and is very professional. He did our bamboo floor in our living room. He and his son did an impeccable job and when we decide to do the upstairs flooring, we will definitely be calling him. You will not be disappointed if you use his services.
Hire a Handyman
Mr Ratliff did not only a very beautiful job on my door bur he was, by far, the most professional of the contractors you recommended. He was also very willing to go back to the drawing board to consider a different way of proceeding when I asked him even though he had already spent time giving me an estimate based on the initial request. I really wanted to save the old door and not replace it with an ugly steel one. The other contractors wouldn’t even consider what would be involved with doing it that way. Mr. Ratliff made changes that resulted in my door being even more beautiful than I had hoped.
Bathroom – Remodel
I was most impressed by his professionalism and the fact that they got everything done is a timely manner. And the result was just amazing. The bathroom is just beautiful. He was very helpful with picking out the best materials at different stores as well.